Friday, November 16, 2012

IMAZ Training Wk 16 &17 (Taper)

 

 

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Week 16 & 17 Totals

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Just a placeholder to dump Week 16 and 17 of my IMAZ Training

Wednesday, November 14, 2012

Follow me?

Less than 100 hours to go…and now I find myself waking at 4am making lists in my head!

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Race Day Tri Tats…lick and stick!

A couple of people have asked how they can follow my progress on race day. Being the Social Media maven that I am there are few ways;

Ironman Live shows the race online, they follow the leaders (not me!) through to the finish and then leave the camera on at the finish so you can see people crossing, I hope to be done in around 12-12:30 hours so that will be 9-9:30pm local (AZ) time

If you have an iPhone you can down load IronTrac, it’s 99c filter by 140.6 and add Arizona, then you can look me up by my last name

I will be carrying a GPS transponder go here scroll down and find my name and click on it, this is real time for the bike and run…not the swim! This link won’t be active until Saturday at the earliest

TriBeccaTo will also be live Tweeting for me from my account and probably from hers, she is bringing the cowbell, pom poms, chalk, flag and a few other surprises and will no doubt keep everyone informed!

We’re loading up and driving out tomorrow…let the racecation begin!

Monday, November 12, 2012

11th hour dramas…or why I shop where I shop!

Well, and fortunately, not quite the 11th hour.

After I rode my LT test last week, it was noticed that my rear tubular tire was delaminating! Put mildly; OMFG!!! Clearly not what I needed! Fortunately Competitive Cyclist offer a NQA; No Questions Asked policy. I hoped online at 8pm PST in the evening and had and online chat;

One moment please while we route you to a gear expert. You're currently number 1 in queue. Check out ChainLove.com for up to 80% off the best gear on the planet. We'll be right with you.

Thanks for contacting us. My name is Daryl D., how can I help you?

Daryl D.: Hey how can I help you?

Stuart: hi i recently got some Mavic Cosmic Carbone 80s from you and the rear tire is delaminating. I have an Ironman race in 10 days and need replacement tire, can you help out?

Daryl D.: Possibly,  do you have a photo of the issue?

Daryl D.: and is the tire delaming or the wheel/rim?

Stuart: Yes, where can i send it to?

Daryl D.: XXXXX@backountry.com

Stuart: gimme 2 mins

Daryl D.: alright well I’m only here for another 8 or so.

Daryl D.: we close up shop at 10PM

Daryl D.: is it the tire or rim?

Stuart: the tire

Daryl D.: Is there anything else I can help you with today?

Daryl D.: sorry about that

Daryl D.: tried to paste something and ended up inserting a standardized response.

Daryl D.: What’s your order number?

Daryl D.: I'll send you out a new tire after I get the e-mail

Daryl D.: or if you can include it in the e-mail I can make that happen

Stuart: just sent email, logged in to get order number but can't find it?

Stuart: my name is Stuart BXXXXXXX

Daryl D.: e-mail address? (I didn't get the e-mail yet)

Daryl D.: So, to get a better idea of what's going on, is the tire coming un-glued from the rim

Daryl D.: or is the tire coming apart?

Daryl D.: Delaminating, generally isn't something that will happen to a tire

Daryl D.: alright just got the photos

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Stuart: no there is a strip the runs around the tire, it's well away from the rim...delaminating is probably the wrong term

Daryl D.: that is definitely a tire issue

Daryl D.: no delaming is definitely good for what is happening there, it's just rear

Stuart: yes, the front one seems ok

Daryl D.: So you didn't have an account with either of the e-mail address in there

Daryl D.: did you happen to use another?

Daryl D.: nevermind found it

Stuart: I can log in but can't see any order history

Stuart: the account email is xxxxxx@gmail.com

Stuart: ok

Stuart: great

Daryl D.: so I'll ship you out another power link tubular

Daryl D.: you should see it on Tuesday

Stuart: is there anyway it can be overnighted?

Stuart: to my home address for delivery Sat

Daryl D.: No we don't offer Saturday delivery

Stuart: I leave for the race on Wed and it will need to be glued etc?

Daryl D.: yeah

Daryl D.: um I can next day it but you'll see it on Monday

Daryl D.: and I'd have to charge you $15 for it

Stuart: that's ok I am happy to pay the $15

Daryl D.: alright

Stuart: they won't deliver on a Saturday?

Daryl D.: no, we don't offer Saturday delivery

Stuart: ok Monday will work, the LBS can glue it and i wont need it till the weekend!

Stuart: I really appreciate all your help!

Daryl D.: not a problem

Daryl D.: should I just charge the visa on file?

Stuart: do you have Credit Card details on file?

Stuart: lol yes that's perfect

Daryl D.: yeah can you confirm the last 4

Daryl D.: there 2 cards

Stuart: xxxx?

Daryl D.: perfect. done

Stuart: awesome!

Daryl D.: Is there anything else I can help you with Stuart?

Stuart: no you have been super helpful! Thanks for staying late!

Daryl D.: not a problem have a good evening

Stuart: you too thanks!

Your chat session has unexpectedly disconnected. Please feel free to contact us again.

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On my doorstep tonight…and that’s why I shop at Competitive Cyclist!