Week 16 & 17 Totals
Just a placeholder to dump Week 16 and 17 of my IMAZ Training
Less than 100 hours to go…and now I find myself waking at 4am making lists in my head!
Race Day Tri Tats…lick and stick!
A couple of people have asked how they can follow my progress on race day. Being the Social Media maven that I am there are few ways;
Ironman Live shows the race online, they follow the leaders (not me!) through to the finish and then leave the camera on at the finish so you can see people crossing, I hope to be done in around 12-12:30 hours so that will be 9-9:30pm local (AZ) time
If you have an iPhone you can down load IronTrac, it’s 99c filter by 140.6 and add Arizona, then you can look me up by my last name
I will be carrying a GPS transponder go here scroll down and find my name and click on it, this is real time for the bike and run…not the swim! This link won’t be active until Saturday at the earliest
TriBeccaTo will also be live Tweeting for me from my account and probably from hers, she is bringing the cowbell, pom poms, chalk, flag and a few other surprises and will no doubt keep everyone informed!
We’re loading up and driving out tomorrow…let the racecation begin!
Well, and fortunately, not quite the 11th hour.
After I rode my LT test last week, it was noticed that my rear tubular tire was delaminating! Put mildly; OMFG!!! Clearly not what I needed! Fortunately Competitive Cyclist offer a NQA; No Questions Asked policy. I hoped online at 8pm PST in the evening and had and online chat;
One moment please while we route you to a gear expert. You're currently number 1 in queue. Check out ChainLove.com for up to 80% off the best gear on the planet. We'll be right with you.
Thanks for contacting us. My name is Daryl D., how can I help you?
Daryl D.: Hey how can I help you?
Stuart: hi i recently got some Mavic Cosmic Carbone 80s from you and the rear tire is delaminating. I have an Ironman race in 10 days and need replacement tire, can you help out?
Daryl D.: Possibly, do you have a photo of the issue?
Daryl D.: and is the tire delaming or the wheel/rim?
Stuart: Yes, where can i send it to?
Daryl D.: XXXXX@backountry.com
Stuart: gimme 2 mins
Daryl D.: alright well I’m only here for another 8 or so.
Daryl D.: we close up shop at 10PM
Daryl D.: is it the tire or rim?
Stuart: the tire
Daryl D.: Is there anything else I can help you with today?
Daryl D.: sorry about that
Daryl D.: tried to paste something and ended up inserting a standardized response.
Daryl D.: What’s your order number?
Daryl D.: I'll send you out a new tire after I get the e-mail
Daryl D.: or if you can include it in the e-mail I can make that happen
Stuart: just sent email, logged in to get order number but can't find it?
Stuart: my name is Stuart BXXXXXXX
Daryl D.: e-mail address? (I didn't get the e-mail yet)
Daryl D.: So, to get a better idea of what's going on, is the tire coming un-glued from the rim
Daryl D.: or is the tire coming apart?
Daryl D.: Delaminating, generally isn't something that will happen to a tire
Daryl D.: alright just got the photos
Stuart: no there is a strip the runs around the tire, it's well away from the rim...delaminating is probably the wrong term
Daryl D.: that is definitely a tire issue
Daryl D.: no delaming is definitely good for what is happening there, it's just rear
Stuart: yes, the front one seems ok
Daryl D.: So you didn't have an account with either of the e-mail address in there
Daryl D.: did you happen to use another?
Daryl D.: nevermind found it
Stuart: I can log in but can't see any order history
Stuart: the account email is xxxxxx@gmail.com
Stuart: ok
Stuart: great
Daryl D.: so I'll ship you out another power link tubular
Daryl D.: you should see it on Tuesday
Stuart: is there anyway it can be overnighted?
Stuart: to my home address for delivery Sat
Daryl D.: No we don't offer Saturday delivery
Stuart: I leave for the race on Wed and it will need to be glued etc?
Daryl D.: yeah
Daryl D.: um I can next day it but you'll see it on Monday
Daryl D.: and I'd have to charge you $15 for it
Stuart: that's ok I am happy to pay the $15
Daryl D.: alright
Stuart: they won't deliver on a Saturday?
Daryl D.: no, we don't offer Saturday delivery
Stuart: ok Monday will work, the LBS can glue it and i wont need it till the weekend!
Stuart: I really appreciate all your help!
Daryl D.: not a problem
Daryl D.: should I just charge the visa on file?
Stuart: do you have Credit Card details on file?
Stuart: lol yes that's perfect
Daryl D.: yeah can you confirm the last 4
Daryl D.: there 2 cards
Stuart: xxxx?
Daryl D.: perfect. done
Stuart: awesome!
Daryl D.: Is there anything else I can help you with Stuart?
Stuart: no you have been super helpful! Thanks for staying late!
Daryl D.: not a problem have a good evening
Stuart: you too thanks!
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On my doorstep tonight…and that’s why I shop at Competitive Cyclist!